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EDR Software: Choosing the Best EDR Tools for Your Business

Leading EDR tools

1 Cynet 360

Cynet Extended Detection and Response solution prevents and detects threats on endpoints, networks, and users. For each identified threat it triggers an automated investigation flow that reveals the attack’s scope and root cause, as well as applies automated remediation. A 24/7 Managed Detection & Response (MDR) team continuously monitors and optimizes this process to maintain top quality and precision.

2 InsightIDR

InsightIDR offers the complete approach to threat detection and response. Powered by insights from our MDR, research, and threat intelligence teams, InsightIDR combines the most impactful components of tech and service to aggregate and analyze data across logs, users, endpoints, and network to notify teams at the first signs of attack.


Protect your company computers, laptops and mobile devices with security products all managed via a cloud-based management console. The solution includes cloud sandboxing technology, preventing zero-day threats, and full disk encryption capability for enhanced data protection. ESET Protect Advanced complies with data regulation thanks to full disk encryption capabilities on Windows and macOS. Get started today!

4 SecurityHQ

SecurityHQ’s Managed Endpoint and Response (EDR) service leverages the world’s best EDR tooling, together with 24/7 SOC analytics and 300+ security analysts, to detect otherwise concealed malicious behaviour. Get a fully managed service to reduce the cost of IR, with more effective remediation. Detect advanced threats with thorough forensics and rapid root cause analysis. Decrease dwell time from the start, without fine-tuning.

Remote work has skyrocketed over the last year, leading to many workers accessing company information on personal devices. According to an HR Dive study, 60% of these personal devices aren’t monitored by security tools. Even if your workforce isn’t remote, unsecured personal devices can still provide hackers with easy access to company data when they connect to your company’s WiFi network or cloud apps. Endpoint detection and response (EDR) software provides continuous monitoring and threat response capabilities to keep these endpoints secure.

In this guide, we’ll explain why EDR software is so important for your business, explore common features, and compare the top EDR tools.

Why endpoints are the biggest threat to IT security

Employees use endpoints, like their phones or laptops, to check email, open unsecured apps, or browse the web in the same environment where they’re accessing company documents and applications. With the same devices being used for both work and recreational purposes, company data is exposed to prying eyes.

Many attackers rely on social engineering to gain access to a device or network through phishing or similar tactics. Unfortunately for businesses, many employees can miss the signs that an email or website is malicious and unwittingly leave the door open for attackers to gain entry. According to Ponemon, more than 50% of breaches in small and medium businesses are the result of human error.

Without the right endpoint protection in place, these breaches can cause major damage to businesses of any size. Regardless of the organization’s size, the 2019 Hiscox Cyber Readiness Report shows that a single breach could cost a company an average of $200,000—a sum a small business would be hard-pressed to recover from. To protect businesses from such devastating threats, IT security teams need the right tools to monitor endpoints and identify threats before they can escalate.

Common features of EDR software

Some EDR tools are combined with other types of software and sold as endpoint protection platforms (EPP) that contain additional features, like a VPN, managed services, and firewalls. While these can be great for some companies, if you just need EDR software, you should focus on the following features.

Behavioral analytics

Behavioral analytics is used to flag anomalies in device usage. EDR platforms generally use artificial intelligence (AI) or machine learning to analyze user behavior and create profiles. Then, when something out of the norm happens, the system sends an alert to the security team to investigate. Because so many breaches happen due to human error, behavioral analytics is essential to keeping your data safe.


Not all system alerts are going to be indicative of a threat, and they shouldn’t be treated equally. Let’s say a mandatory password change came up for one of your employees. The next time they go to log in, they may enter the old password out of habit, only to realize their mistake when they get the “invalid password” error message. Clearly, nothing shady is happening here, but the system might still flag the use of incorrect credentials as a threat detection indicator that someone is trying to breach the system. Your EDR software should be able to prioritize these treat detection alerts for your security team and make sure they respond to the most pressing issues first.

Continuous monitoring

One of the nice things about software is that it doesn’t have to take breaks or time off. EDR tools can offer continuous monitoring to identify and quarantine a threat until a member of the security team is available to remove it. These endpoint detection and response tools also reduce your internal resource load as you don’t have to dedicate an entire position (or more than one) to monitoring the network for threats. Instead, your security team can focus on handling tasks that actually require their expertise while the EDR tool monitors the network.


Whitelisting and blacklisting are used to lower the number of threat detection alerts the security team has to manually investigate. Most EDR systems will automatically blacklist sites or email addresses with known malware signatures, and security administrators can add to this list as they discover more. Alternatively, security teams can whitelist websites that the EDR software has flagged as dangerous, overriding warnings to give employees access to sites and email addresses they know they can trust. This reduces the time they spend investigating false positives.

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